Shipping & Delivery Policy

📍 Location: We deliver across Bangladesh.

🕒 Delivery Time:

• Dhaka City: 2–3 working days
  
  
• Outside Dhaka: 3–5 working days
  
  
• 🚛 Delivery is handled by trusted courier partners.
  
  

💰 Delivery Charge:

• Inside Dhaka: 100৳
  
  
• Outside Dhaka: 130৳
  
  

⚠️ Important Note:
Please make sure to check the product in front of the delivery person before payment.
If any issue is found, contact us immediately.

🔁 Returns & Exchange Policy

We want you to be fully satisfied with your purchase!

✅ You can request a return or exchange if:

• You received the wrong product
  
  
• The product is damaged or defective
  
  
• The product is expired
  
  

⛔ We do not accept returns for:

• Change of mind
  
  
• Used or opened products
  
  
• Products reported after 48 hours of delivery
  
  

📞 To request a return or exchange:

• Contact us within 48 hours of receiving the product
  
  
• Provide unboxing video if possible
  
  
• Use our number: 01575588152 or email us at koreanskincareshopbd@gmail.com
  
  

Note: Refunds (if applicable) will be processed via bKash/Nagad within 5 working days after we receive the returned item.